Contact us

We’d love to hear from you! At TheOrivana, we’re committed to providing you with an exceptional customer experience and top-quality products.
Whether you have questions about your order, need help with our collections, or want to share feedback, our team is here to assist you!

Our Customer Support

For any inquiries or assistance, you can reach us through the following options:

Phone: +44 7488 848 408
Email: info@theorivana.com
Business Days: Monday to Friday
Business Hours: 9:00 AM to 5:00 PM (UK Time)
Online Chat: Available on our website during business hours for quick assistance.
Contact Form: If you prefer to write directly on our website, please use the contact form located below.

We aim to respond to your inquiries within 1–2 business days.
If you reach out outside working hours, we’ll respond the next business day.

Visit Us

We’d love to welcome you in person! You can find us at:

TheOrivana Ltd
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom

Before sending any returns, please contact us first via email.
For detailed instructions, visit our Return & Refund Policy.

Thank you for choosing TheOrivana — we’re here to make your experience seamless and stylish.