Effective Date: 1 November 2025

By accessing or using TheOrivana, you agree to be bound by these Terms of Service.

1. Use of the Website

You agree to:
 • Use our website only for lawful purposes.
 • Not violate any applicable laws or regulations.
 • Not upload any harmful or malicious content.
 • Not attempt to gain unauthorized access to other accounts or data.

2. Account Information

You agree to provide accurate and up-to-date information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

3. Products and Services

We reserve the right to:
 • Change or discontinue products at any time.
 • Limit the quantities of products or orders.
 • Refuse or cancel any order at our discretion.

All product descriptions and prices are subject to change without notice.

4. Payment Terms

All purchases must be paid in full at the time of checkout.
We accept major payment methods as outlined in our Terms & Conditions.

Orders will not be processed or shipped until full payment has been successfully confirmed.

5. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.
Please review that policy for detailed information regarding eligibility, timeframes, and procedures.

6. Limitation of Liability

We are not liable for:
 • Delays in delivery beyond our control.
 • Indirect, incidental, or consequential damages.
 • Errors or omissions in content or pricing.

7. Intellectual Property

All content on this website — including text, images, logos, and code — is the property of TheOrivana or its licensors.
You may not copy, reproduce, or redistribute any content without written permission.

8. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes take effect immediately upon posting.

9. Governing Law

These Terms are governed by the laws of the United Kingdom.

Any disputes arising under these Terms shall be resolved under the exclusive jurisdiction of UK courts.

10. Contact Information

Business Name: TheOrivana Ltd
Email: info@theorivana.com
Phone: +44 7488 848 408
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Contact Page: Contact Us