Terms of Service
Overview
This website is operated by TheOrivana Ltd. Throughout the site, the terms “we”, “us” and “our” refer to TheOrivana. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional policies referenced herein (such as our Privacy Policy, Shipping Policy and Return Policy).
If you do not agree to these Terms, you may not access the website or use any services.
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1. Company Details
TheOrivana Ltd (Company No. 16211390)
Registered office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Return Address (for UK customers):
TheOrivana Ltd
483 Green Lanes
London
N13 4BS
United Kingdom
Please contact us at info@theorivana.com before sending your return so we can ensure proper processing and tracking.
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2. Online Store Terms
• You must be at least 18 years old to use this site.
• You agree not to use our products for any illegal or unauthorised purpose.
• A breach of any Terms will result in an immediate termination of your Services.
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3. Products & Availability
• We reserve the right to limit the sales of our products to certain regions or individuals.
• All product descriptions and prices are subject to change without notice.
• We cannot guarantee that your monitor’s display of colours will be accurate.
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4. Pricing & Payments
• Prices are listed in GBP and include VAT where applicable.
• We accept major payment methods provided at checkout.
• You agree to provide current, complete and accurate purchase and account information.
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5. Shipping & Delivery
• Processing time: 1–2 business days.
• Standard UK delivery: 6–9 business days.
• Full details are available in our [Shipping Policy].
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6. Returns & Refunds
• Returns are accepted within 14 days of delivery, provided items are unused and in original condition.
• For full details, please review our [Return Policy].
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7. Limitation of Liability
We do not guarantee that the quality of any products, services, or information will meet your expectations, or that errors in the Service will be corrected.
To the fullest extent permitted by law, TheOrivana shall not be liable for any indirect or incidental damages.
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8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of TheOrivana Ltd and is protected by UK and international copyright laws.
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9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
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